If you want to cancel your tour booking for any reason, you must intimate in writing to the Company and deliver it to the concerned officer you are dealing with at the sales outlet where you booked and obtain an acknowledgment. The letter must clearly mention the names of all passengers who want their bookings to be cancelled. The computation of the period of notice of cancellation shall commence only from the time the written request reached the Company at its sales office during working hours. In case of cancellation, the following cancellation charges would apply:
Further for the purpose of this clause, cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including illness, death, court orders, non-availability of travel documents and the like. As per the Booking Conditions, we are constrained to levy the aforesaid Cancellation Charges in addition to the actual expenditure incurred towards visa , travel insurance, retention charges by overseas supplier and the like . Company reserves the right to cancel a tour departure without assigning any reason. Under such circumstances amount paid by you will be refunded forthwith after deducting the actual expenses incurred by us like visa, travel insurance and the like but no compensation is payable. All refunds shall be given in Indian Rupees only.
Refunds (if any) for amendments and/or cancellations will be paid directly to you by the concerned Outlets / Travel Agent/ Privilege Sales Agent through whom you have forwarded your payment to us. It would take 45 days to process refunds. In cases where an airline ticket is issued, it would take 60 days to process the refund subject to clearance from the airlines concerned. In case of refund of Foreign Currency component, the refund shall be made in Indian Rupees only at the prevailing rate on the date of refund as per existing Rules and regulations. It is clearly understood that there shall be no refund whatsoever if you do not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours and the like due to any reason whatsoever.